26 research outputs found

    To retire or not to retire: intention towards concept of retirement village in Malaysia

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    The aging population has become a global phenomenon, posing as a major societal issue, especially in developing countries. The retirement village concept has emerged as a reliable option to suit the retirement lifestyle of the elderly. The present study aims to explore the perceptions of Malaysians' buying intentions of retirement village units in Malaysia. Utilizing a quantitative approach, a total of 261 usable questionnaires were collected via self-administrated method and subsequently analyzed using PLS-SEM. Perceived risk, communicability, retirement planning, and social sustainability were found significant in influencing retirement village buying intention. The research findings have implications for both developers and academicians when embarking on retirement village project developments in Malaysia

    Antecedents of Cloud Computing Adoption in the Malaysian context: A Systematic Literature Review

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    In a competitive marketplace, the competitiveness and survival of any corporation are often attributed to its ability to adopt innovative technology which bestows a competitive edge and reduced costs, improves the quality and the efficiency of its business processes. Cloud computing is a platform for the development of computational solutions for multiple fields of knowledge, as it offers cost-saving mechanisms and increased efficiency to organisations. Despite its maturity and enhancement, reviews pertaining to antecedents of cloud computing adoption in the Malaysian context are scarce. Thus, a systematic literature review using Scopus database for retrieving the related articles was carried out to shed light on the antecedents of cloud computing adoption in the Malaysian context. The review revealed that the antecedents influencing cloud computing adoption include technological context elements (relative advantages, technological readiness, cost-saving, and compatibility), organisational context elements (top management support), and environmental context elements (competitive pressure, external support/trading partner support/regulatory support, vendor reputation and trust). Understanding the antecedents of cloud computing adoption is crucial towards strengthening cloud computing adoption and, in turn, will improve the performance and competitiveness of corporate sectors. &nbsp

    A SYSTEMATIC REVIEW OF STUDIES ON FLOW EXPERIENCE FROM 2010-2022. INSIGHTS AND DIRECTIONS FOR FUTURE RESEARCH

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    ABSTRACT   Purpose: This paper presents a systematic literature review on flow experience to identify the theoretical underpinnings, outcomes, antecedents, and empirical dimensions of the phenomenon used in social commerce empirical models

    International students' university preferences: how different are Malaysian and Chinese students?

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    Purpose: The purpose of this paper is to determine factors that influenced international university preference, looking at country of origin (COO), that is the COO of the course and program modes (PMs). This study specifically focusses on differences in perceptions across students from Malaysia and China. Design/methodology/approach: Conjoint analysis was used to examine the relative importances and part-worth scores of these attributes on international university preferences. Findings: PM and country of design (COD) had a major influence on Malaysian and Chinese students’ preferences for international universities. Online distance learning was the least preferred option, while offshore campuses were more acceptable to Malaysian students compared to Chinese students. Malaysian students preferred to study in the UK, while Chinese students favored Australia. Malaysian students were also found to be more cost sensitive compared to Chinese students, while the latter were more motivated by job prospects offered by an institution. Research limitations/implications: Limitations include the specific sample, pre-university students only from developed countries (Malaysia and China), which limits the generalizability to students from other countries. Practical implications: This study offers insights in the effect of COD and PM on students’ preferences for international universities, as well as other previously studied university-level attributes in a higher education setting. With a better understanding of factors affecting these preferences, higher educational institutions are better placed to implement a suitable marketing strategy to attract more international students. Originality/value: This study examines the impact COD, Delivery Mode (DM) and other university level attributes have on Malaysian and Chinese pre-university students' preferences for international universities. COD and DM were found to be extremely important factors that dominated the students' preferences. The study highlights the need to focus on different university attributes in different markets and to consider COD and DM issues in order to gain a larger market share of international students

    The impact of service personal values on continuance intention towards on-demand ridesharing services

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    Competition in the on-demand ridesharing service industry is becoming increasingly intense, and sustainability of this innovative business model is uncertain. Studying service personal values may provide insight for service providers to implement appropriate customer retention strategies. Therefore, the objectives of this study was to validate a structural model where service personal values influence perceived value, and perceived value acts as the predictor of satisfaction, which in turn, affects customers’ continuance intention. Through a purposive sampling technique, 280 questionnaires were collected from respondents with experience using on-demand ridesharing services in Malaysia. The findings revealed that service personal values influenced perceived value, perceived value influenced satisfaction, and satisfaction influenced continuance intention. Furthermore, perceived value mediated the relationship between service personal values and satisfaction. Implications and future research directions were discussed

    UNDERSTANDING THE ATTITUDES AND FACTORS INFLUENCING ORGAN DONATION DECISIONS AMONG UNIVERSITY STUDENTS IN PAKISTAN: A QUALITATIVE STUDY

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    Purpose: The main purpose of this study was to identify factors that were important in posthumous organ donation decisions in a developing country such as Pakistan. Methodology: A qualitative study was conducted with 50 semi-structured interviews among students of one public and one private university in Lahore (Pakistan) to understand their attitudes and factors influencing their decisions on posthumous organ donations. Purposive sampling technique was used in this study. The interview questions focused on the level of knowledge, motivation and overall attitude towards the posthumous organ donation decision of the respondents. Main Findings: There was a lack of general knowledge among university students in Pakistan. Most of the students had a positive attitude for posthumous organ donation yet moral norms are very influential in the decision-making process for organ donation after death. Those who were willing were reluctant because of the influence of family and friends. Religion was also another significant norm factor for prohibiting them to be an organ donor after death. Implications/Applications: The present study provided a way in the advancement of knowledge towards an understanding of the attitude, moral norms along with social and family influence for not only intention to donate but also signing the donor card. The findings of the study are useful for the government, policymakers and the organizations in Pakistan in their efforts to increase awareness and organ donation rates in the country. Novelty/Originality: The present research was exploratory and the intention for this research was to explore the underlying behavioral and normative beliefs which may inhibit or encourage organ donation among university students. Such qualitative studies are relatively uncommon in transplant literature

    How do the dynamic capabilities of Malaysian service small and medium-sized enterprises (SMEs) translate into international performance? Uncovering the mechanism and conditional factors

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    The aim of this paper is to provide empirical evidence on the mechanism and conditional factors that translate dynamic capabilities into the international performance of service small and medium-sized enterprises (SMEs) from Malaysia as a developing country. This study is underpinned by the dynamic capability view. Across- sectional study involving 278 internationalising business service SMEs from Malaysia was implemented and the data from the study were analysed by using Smart PLS. The results revealed that dynamic capabilities in terms of technological capability and relational capital require the intervention of innovative service offerings and government facilitation in enhancing international performance. The results also indicated that the relation ships were contingent upon service SMEs’ entrepreneurial orientation. Our findings suggest that service SMEs may need to focus on innovative service offerings and government facilitation to improve international performance, as merely maintaining technological capability and relational capital may not yield optimum outcomes. This study contributes to the scarce literature on service SME's performance using the logic of dynamic capability. To enhance the outcomes of dynamic capability, the study proposes that dynamic capability may need to be managed alongside innovative service offerings, government facilitation and entrepreneurial orientation. The indirect and conditional impacts of innovative service offerings, government facilitation and entrepreneurial orientation complement the dynamic capability literature on the importance of supplementary factors rather than just focusing on the direct impact of dynamic capability

    EXPLORING THE DRIVING FACTORS OF INTERNATIONAL PERFORMANCE: EVIDENCE FROM BUSINESS SERVICE SMEs IN MALAYSIA

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    This study sought to improve understanding of the factors that drive the international performance (IP) of business service small and medium-sized enterprises (SMEs), particularly from a developing country’s perspective. Studying the SME context is key in light of the scarce evidence of SMEs’ experience in the literature despite their increasing importance in the provision of services to international clients. Semi-structured interviews underpinned by resourcebased theory and dynamic capability view, were conducted with 11 informants representing government agencies, trade associations, and industry members. This qualitative method was employed to analyse the viewpoints of multiple industry stakeholders to enable us to capture the factors that drive IP. The findings revealed a convergence of views among the stakeholders on specific internal and external factors they perceive as essential in driving IP. The internal factors include human capital, entrepreneurial orientation, foreign market knowledge, relational capital, marketing capability, technological capability, and innovative service offerings, whereas the external factors encompass track record, access to financing, and government facilitation. We elaborated on the identified factors in relation to the supporting theories, thereby enhancing existing knowledge on their relationship with IP

    Go loud or go home? How power distance belief influences the effect of brand prominence on luxury goods purchase intention

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    Based upon the signalling theory and self-congruity theory, this study theorizes and examines the effect of brand prominence on the purchase intention of luxury goods, with the mediating role of self-congruence and value-for-money perception. Furthermore, it explores the moderating effect of power distance belief. A single factor between-subject experiment study was conducted with a sample of 300 university students from Malaysia. Results suggest that the serial indirect effect of brand prominence on purchase intention through self-congruence and value-for-money perception is conditional upon the level of power distance belief. This study provides meaningful insight for marketing practitioners, as well as brand prominence literature by indicating how and when brand prominence works in evoking luxury goods purchase intention

    Conceptualising the moderating role of knowledge management within supply chain risks and supply chain risk management

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    There is a dearth of empirical and theoretical investigation in the field of supply chain risk management. Even though SCRM is an important component in supply chain management research, there is still a lack of understanding regarding the term and the concept to develop advantageous SCRM. In the literature of SCRM, different aspects have been discussed, for instance, risk identification, risk assessment, risk management strategies, risk monitoring, and contingency plans. Supply chain risks are increasing because of multiple outsourced partners linked with each other making it more complex, along with this, business is also uncertain, so these scenarios increase supply chain risks. Knowledge management has been used to know about the market scenarios and the information of trading partners and supply chain managers from different firms to know about the uncertainty or risks. However, the discussion shows that the efficient implication of KM capabilities on the SCRs and SCRM is still lacking. This paper provides a comprehensive conceptual framework on the effect of knowledge management within supply chain risk and supply chain risk management
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